Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.
Shipping Rates & Delivery Times
Australia:
Standard Shipping: 5-7 business days*
Express Shipping: 2-3 business days*
Free Standard Shipping: Available on orders over $79 AUD
*Subject to Australia Post's geographic pricing.
Delivery times are estimates and may vary depending on your location and Australia Post services.
Shipping Locations
We currently ship to all addresses within Australia. For international shipping inquiries, please contact us at hello@eattalo.com.au
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery progress.
Delivery Issues
If your order hasn't arrived within the estimated time frame, please contact us and we'll investigate. We're not responsible for delays caused by the shipping carrier, but we'll do our best to help resolve any issues.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For shipping questions, please contact us at hello@eattalo.com.au
