100% AUSSIE GRASS FED WHIPPED BEEF TALLOW
A SPLASH OF 100% AUSSIE EXTRA VIRGIN OLIVE OIL
100% EASY SQUEEEEEZY AND SEED OIL FREEEEE
Shipping policy
Order processing
Orders are packed and dispatched within 1-2 business days (Monday to Friday, excluding public holidays). A confirmation email containing tracking information is issued once the order has been dispatched.
Shipping destinations
Talo ships to all addresses within Australia. International enquiries may be directed to hello@eattalo.com.au.
Shipping rates and delivery estimates
- Standard shipping: 5-7 business days
- Express shipping: 2-3 business days
- Free standard shipping: on orders over A$99
Delivery timeframes are estimates based on Australia Post's published guidance and are not guaranteed. Actual delivery times may vary according to your location and Australia Post service levels.
Delayed or undelivered orders
If your order has not arrived within the estimated timeframe, please contact us at hello@eattalo.com.au. We will investigate the matter with the carrier and resolve it. Customers are not required to pursue Australia Post directly; responsibility for delivery of your order rests with Talo.
Accuracy of delivery details
Please confirm that your delivery address is complete and correct before completing your purchase. Once an order has been dispatched, we are generally unable to redirect it.
Where a parcel is returned to us or cannot be delivered because the address supplied was incorrect, incomplete or out of date, we will contact you to arrange redelivery. Redelivery is charged at our actual postage cost plus a handling fee of A$5. Payment is required before the order is resent, and the total amount will be confirmed with you in advance.
Where a parcel is lost rather than returned to us as a result of an incorrect address, a replacement order may be arranged at the customer's cost. A refund of the original order is not available in these circumstances.